Satisfaction Guarantee adds Peace-of-Mind to Protect Customer Investments
Montreal, Canada: September 10, 2019 – TelcoBridges, the leading designer and manufacturer of carrier-grade virtual session border controllers and Tmedia VoIP gateways, today announced a 100% satisfaction guarantee on its premium ProSBC virtual session border controller offering.
ProSBC protects networks from DoS & DDoS attacks while offering extensive SIP interoperability with advanced call routing features and outstanding session handling performance. ProSBC expands the functionality of TelcoBridges’ FreeSBC by adding carrier-grade features, including high-availability, encryption, and media manipulation capabilities. The ProSBC upgrade is available to customers with support and maintenance for a $1/session/year subscription.
Since its launch this past summer, ProSBC has won industry awards and has been validated by numerous telecom analyst reports. The 100% customer satisfaction guarantee announced today adds further validation and peace-of-mind to protect a customer’s investment. “If at any point in the first 90 days, any customer feels that our ProSBC software is not performing as specified, we will fix it or refund their money,” said TelcoBridges’ CEO Gaetan Campeau.
This satisfaction guarantee on ProSBC complements TelcoBridges’ strategy, which was brought to market with the introduction of the FreeSBC. FreeSBC was designed to provide innovative functionality without the CAPEX shock factor. Market acceptance for FreeSBC was instantaneous, as more than 10 million session licenses have been downloaded by thousands of customers in more than 100 countries around the globe.
Since the introduction of FreeSBC, TelcoBridges has continuously enhanced its SBC portfolio by adding support for VMware, OpenStack, Amazon Web Services (AWS), Microsoft Azure, and bare metal platforms. Additional functionality was brought to market this past summer via the ProSBC upgrade, which included the following enhancements for service provider and enterprise customers:
• Encrypted SIP/TLS signaling and SRTP media relay features
• Enhanced high availability features, supporting no loss-of-calls during a fail-over
• STIR/SHAKEN features
• Permanent licenses – at additional cost, eliminating annual license key updates
• Enhanced support for the Microsoft Azure cloud
• An improved web portal user interface.
“TelcoBridges’ SBC offerings enable customers to address a growing number of SBC use-cases while maintaining the advantage of accessible pay-as-you-grow, plus a satisfaction guarantee,” said TelcoBridges’ Chief Marketing Officer Alan Percy. “The massive adoption we’re seeing for our SBC solutions is also helping to introduce service providers and enterprise customers to our full portfolio of VoIP gateways, signaling gateways and transcoding gateways. We’re supremely confident in the robustness and reliability of our SBC technology, and we’re willing to stand by that with a full satisfaction guarantee.”
For more information on the ProSBC Satisfaction Guarantee Program, please visit: https://freesbc.telcobridges.com/satisfaction-guarantee/ or freesbc.com, prosbc.com.
About TelcoBridges FreeSBC and ProSBC:
TelcoBridges’ FreeSBC and ProSBC are virtual session border controllers, protecting networks from attack while offering extensive SIP interoperability and routing features with outstanding session handling performance. Both products include a B2BUA, DoS & DDoS protection and advanced call routing features. FreeSBC can be used by end-users at no cost. ProSBC adds carrier-grade features including high-availability, encryption, and media manipulation capabilities with support and maintenance all for a $1/session/year subscription. Both FreeSBC and ProSBC operate on any combination of VMware™, KVM/OpenStack™, Amazon/AWS™, Microsoft Azure™ and bare metal servers as well as a VNF on dedicated network devices. To date, more than 10 million sessions have been downloaded by hundreds of customers in more than 100 countries around the globe.
TelcoBridges is a leader in the design and manufacture of carrier grade, high performance, and high-density SBCs and VoIP gateways. Based in Montreal with offices in Buffalo (USA), Vancouver (CAN), Poland, Turkey and Hong Kong, TelcoBridges has deployed VoIP solutions in more than 100 countries worldwide. TelcoBridges’ brands include: FreeSBC™, ProSBC™, Tmedia™ (VoIP media gateways), Tsig™ (signaling gateways), Tdev™ (development platforms) and Tmonitor™ (real-time network monitoring equipment). For more information, visit prosbc.com, freesbc.com, or telcobridges.com.
Alan Percy, Chief Marketing Officer, Mobile: +1 716-830-5966, firstname.lastname@example.org