TelcoBridges automates renewal payments using Stripe

As ProSBC continues to grow, we’re making changes to automate our payment process.

Starting September, 2024, we’re switching to Stripe as our sole payment method. For valued ProSBC clients this change will eliminate potential issues associated with manual processing. Our goal is to allocate more resources toward better serving you and enhancing the ProSBC product.

For detailed instructions on managing your SBC license and subscription—including using the new TelcoBridges Customer Dashboard, creating a new SBC license, adding a subscription to an existing license, and cancelling a subscription—please refer to the Guide to Managing Subscriptions below.

Download PDF Guide

Frequently Asked Questions regarding Stripe

  • No change in how your TelcoBridges products work or are delivered.
  • Save time and focus on your business with the peace of mind of knowing that your TelcoBridges license, product, or service will renew automatically.

With hundreds of customers all over the world, it has become time consuming to collect and process payments manually. Especially for renewal payments that occur the same way, for the same (or similar) amount, and at the same time, every year. This administrative burden distracts us from our goal of serving service providers.

TelcoBridges implemented a payment system called Stripe that automates renewal payments so that we can focus on serving service providers better (note: Stripe is widely recognized as the industry leader in terms of performance, capability, and security when it comes to payment automation).

All products, such as ProSBC licenses, are purchased via the Dashboard (this doesn’t change). After the purchase, Stripe will plan to collect the renewal payment automatically 12 months later.

If, for whatever reason, customers want to change the license (by adding or reducing sessions), change their payment information, or cancel the next scheduled payment because they don’t intend on renewing, they can do so in the Dashboard at any point prior to the renewal payment.

  • Credit cards
  • Wire transfers [coming soon]
  • ACH [coming soon]

Thank you for your understanding and continued support. If you have any questions, please contact us and our team will assist you.