MONITORING AS A SERVICE

ProSBC Monitoring as a Service

A hosted, fully managed, customizable cloud-based monitoring solution designed for ProSBC users. MaaS is an add-on SaaS for TelcoBridges’ carrier-grade ProSBC session border controllers — includes hosting, installation, configuration, and support.

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MaaS monitoring dashboard for ProSBC

Purpose-built monitoring for ProSBC infrastructure

MaaS is a purpose-built monitoring service developed to provide comprehensive visibility into the performance of ProSBC infrastructure. With hundreds of thousands of sessions now sold and installed worldwide in mission-critical networks, our clients wanted to be able to proactively monitor their ProSBCs.

See Monitoring as a Service in action

Fill out the form to watch the demo and see the platform on first login, plus how dashboards and alerts adapt as your network grows.

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ProSBC operator monitoring voice network

Built by the team behind the award-winning ProSBC

SBC Monitoring as a Service is brought to you by the developers behind the acclaimed and award-winning ProSBC virtual Session Border Controller and ProSBCaaS. MaaS is the ideal monitoring solution for ProSBC, built and optimized by the team that created ProSBC.

Created for mission-critical telecoms use cases

Whether it’s real-time monitoring to instantly track network performance, application uptime, and security events with a 24/7 live SBC monitoring dashboard to visualize pre-established key metrics and KPIs, or threshold-based alerts based on specific thresholds for performance metrics to trigger alerts — receive notifications via email or integrated messaging platforms like Slack and Teams.

MaaS real-time dashboard
TelcoBridges support team

Reliable SaaS managed and supported by a global, dedicated SBC solutions support team

The team supporting ProSBC Monitoring as a Service is the same team that supports ProSBC and ProSBCaaS and consists of highly experienced telecom professionals with a combined 100 years of expertise, situated across global time zones.

Hosted by TelcoBridges on the cloud

In addition to setting up and configuring ProSBC Monitoring as a Service with you — so that you can benefit from the service as quickly as possible — we provide and manage the hosting of MaaS. That same team will also be available 24/7 for assistance with scaling the SBC Cloud Monitoring as a Service and troubleshooting when necessary.

FEATURES

Explore the Features of Monitoring as a Service

Real-Time Monitoring

Track network performance, application uptime, and security events instantly with live data feeds and visualize key metrics and KPIs in real-time using dynamic dashboards.

Customizable Alerts and Notifications

Receive multi-channel notifications via email or integrated messaging platforms when specific thresholds for performance metrics trigger alerts.

Advanced Analytics

Analyze historical data to identify trends, optimize SBC functionality, and predict future performance issues.

Security

Ensure data integrity and prevent service attacks with secure data transmission through end-to-end encryption.

Scalability and Flexibility

Seamlessly scale monitoring capabilities with elastic infrastructure to match network growth and tailor services to unique business requirements, with the ability to monitor over 119 items, including networks, call routing, CPU usage, and overall performance.

MAAS + AI

Ask your AI about your live voice network

MaaS gives any MCP-compatible LLM access to the live data behind your SBC fleet: calls, trunks, traffic patterns, fraud signals, and outages. The free TelcoBridges MCP handles ProSBC knowledge and configuration. MaaS adds the real-time operational layer.

Learn More About the MCP

  • Cross-SBC call view across your fleet
  • Anomaly Z-scores and predictive fraud
  • Element Management System (EMS)
  • AI assistant that knows your actual data
  • BYO LLM or use ours
  • Pricing on request

Talk to the Sales Team

Fill out the form below or call us at +1 450 300-1994 to arrange a consultation.

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SNMP for SBC and VoIP Monitoring

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The True Cost of Managing Your Own SBC

VoIP Call Quality Issues: Diagnosis and Fixes