Tmedia Support Plans and Pricing
Hardware Technical Support
9×5 Hardware Technical Support
Offers expert assistance, including hardware installation, upgrades, troubleshooting, and configuration support. Includes extended warranty on hardware with advanced RMA protection.
Price
10%/Unit/Year
Availability
9am to 5pm
5 days/week (Monday – Friday)
Access Means
Telephone, email, chat
Software Upgrades
Yes
Hardware Upgrades
Yes
Subscription
Annual
24×7 Hardware Technical Support
Offers expert assistance, including hardware installation, upgrades, troubleshooting, and configuration support. Includes extended warranty on hardware with advanced RMA protection.
Price
15%/Unit/Year
Availability
24 hours
7 days/week
Access Means
Telephone, email, chat
Software Upgrades
Yes
Hardware Upgrades
Yes
Subscription
Annual
All prices are in US dollars.
