Hosted & Managed SBC

Your ProSBC, Hosted and Managed by Our Experts

Get all the power, security, and carrier-grade reliability of ProSBC without spending team resources on cloud setup, routine maintenance, or 24/7 operations.

ProSBC hosted in the cloud by TelcoBridges
The Model

Peak SBC Performance,
Fully Delivered as a Service

A Hosted & Managed SBC places full responsibility for both hosting and operations directly with TelcoBridges. We stand up carrier-grade ProSBC on cloud infrastructure we control, integrate it with your carriers and phone systems, normalize your SIP traffic, and secure the environment for an internet-facing voice edge.

What reaches you is a fully managed voice edge delivered as a service. You simply point your traffic to a dedicated IP address. There is no cloud instance to size, no infrastructure to maintain, and no operational overhead for your team to manage around the clock. If you prefer to keep the SBC within your own cloud or on-premise environment, we also operate ProSBC on your infrastructure through our Managed Service.

Why TelcoBridges

Peak SBC Performance,
Managed by the Team Who Built It

ProSBC is a carrier-grade, software-based session border controller built on more than 20 years of SIP deployment experience and used by managed service providers, carriers, and contact centers worldwide. With a Hosted & Managed SBC you get that same software, hosted and operated by the team that builds it.

DDoS ProtectionFraud ProtectionTeams Direct RoutingSTIR/SHAKENCall RoutingSIP Interoperability

Built for mission-critical voice

Whether your operation demands STIR/SHAKEN call authentication, round-the-clock DDoS protection, intelligent multi-carrier routing, seamless SIP normalization between disparate systems, or a high-availability Microsoft Teams Direct Routing edge, hosted and managed ProSBC delivers full enterprise-level reliability.

The service delivery model easily adapts to your specific architecture. You define the business and technical objectives, and TelcoBridges engineers, deploys, and maintains the exact solution to achieve them.

How It Works

How a Hosted & Managed SBC works

  1. TelcoBridges deploys ProSBC on AWS, a cloud platform we control and the environment our hosted deployments run on.
  2. Our engineers integrate it with your carriers and phone systems, normalize the SIP between them, and harden the configuration for an internet-facing voice edge.
  3. We hand you an endpoint. You point your SIP traffic at the IP address we provide.
  4. We monitor the service, apply patches, and provide Level-3 engineering support for as long as the service runs.
What’s Included

What the service includes

Hosting on AWS

The SBC runs on cloud infrastructure TelcoBridges owns and operates. You manage no cloud account and no instance.

Set up and run by experts

Deployment, carrier integration, SIP normalization, and security hardening are handled for you, so the service arrives configured for your network rather than as a blank instance.

Optional 1+1 high availability

For production traffic the service can run as an active/standby pair, giving redundancy for maximum uptime and minimal downtime if a node fails.

24×7 monitoring and Level-3 support

TelcoBridges watches the service around the clock and resolves issues with senior telecom engineers, not a first-tier help desk.

FAQ

Frequently Asked Questions

What is a Hosted & Managed SBC?

A Hosted & Managed SBC is a delivery model in which TelcoBridges hosts the session border controller in the cloud and operates it on your behalf. You send SIP traffic to a provided endpoint and run no SBC infrastructure of your own. We deliver it by hosting ProSBC on AWS and managing it end to end.

How is this different from the managed service on my own infrastructure?

With a Hosted & Managed SBC, TelcoBridges owns both the hosting and the operation, so you have no infrastructure in the picture. With the managed service, the SBC runs on your own platform, on AWS, Azure, VMware, KVM, or bare metal, and TelcoBridges operates it there. Choose the managed service when a compliance or data-residency requirement means the SBC must stay in your environment.

Which cloud does the hosted SBC run on?

TelcoBridges hosts ProSBC on AWS, the public cloud platform our hosted deployments run on. You do not manage the cloud account or the instance.

Is the hosted service highly available?

It can be. The service can run as a 1+1 high-availability pair, giving active/standby redundancy for maximum uptime and minimal downtime if a node fails.

Do I lose control of the SBC?

You hand off operation, not visibility. TelcoBridges runs the SBC and provides Level-3 support, while routing, security policy, and configuration are set up for your requirements and adjusted as your needs change.

Ready to Offload Your SBC Operations to Our Team of Experts?

Fill out the form below to schedule a consultation and see how you can get the most out of your voice infrastructure. If you would like to compare deployment options or check base licensing costs, visit our ProSBC pricing page.

Related Reading

Learn more about SBC deployment

The True Cost of Managing Your Own SBC

SBC for MSPs

High Availability for VoIP: Failover Strategies

SBC Security

How to Choose an SBC: Buyer’s Guide