Tmedia Support Plans and Pricing

 

Hardware Technical Support

9×5 Hardware Technical Support

Offers expert assistance, including hardware installation, upgrades, troubleshooting, and configuration support. Includes extended warranty on hardware with advanced RMA protection.


Price

10%/Unit/Year

Availability

9am to 5pm
5 days/week (Monday – Friday)

Access Means

Telephone, email, chat

Software Upgrades

 Yes       

Hardware Upgrades

 Yes

Subscription

Annual

24×7 Hardware Technical Support

Offers expert assistance, including hardware installation, upgrades, troubleshooting, and configuration support. Includes extended warranty on hardware with advanced RMA protection.


Price

15%/Unit/Year

Availability

24 hours
7 days/week

Access Means

Telephone, email, chat

Software Upgrades

 Yes       

Hardware Upgrades

 Yes

Subscription

Annual

All prices are in US dollars.

Paid ProSBC support plans are available in the Customer Dashboard