Fully Managed SBC for Seamless Operations and Peace of Mind
The solution includes carrier-grade ProSBC software with a 1+1 High Availability license, backed by 24×7 ProSBC Technical Support.
DEPLOYMENT
While fully managed, your ProSBC remains in your control.
Bare Metal
Setup, seamless integration, testing, and ongoing monitoring are expertly handled as part of our Managed SBC Service to keep your network running reliably and efficiently.
RECOGNITION
Managed SBC from the developers of the renowned and award-winning ProSBC
With up to a million sessions sold and installed worldwide, ProSBC is one of the most widely used – and affordable – virtual session border controllers used by Managed Service Providers (MSPs), service providers, and call centers worldwide.
USE CASES
Created for mission-critical telecoms use cases
Whether it’s for STIR/SHAKEN requirements, round-the-clock DDoS protection, Call Routing, mitigating the scourge of Robocalls or simply SIP Interoperability, ProSBC Managed Service is part of the solution.
How our Managed SBC works
With ProSBC Managed Service, TelcoBridges takes the complexity of running an SBC off your plate.
Our expert team handles the full SBC setup and installation, ensuring everything is configured correctly from the start. Once live, we monitor the system daily, manage call routing, and step in to resolve any issues before they disrupt your operations.
With TelcoBridges, you have a dedicated support team keeping your SBC secure, optimized, and always performing at its best.
WHY CHOOSE US
Key benefits of ProSBC Managed Service
Setup & maintenance managed by Technical experts
TelcoBridges’ technical team takes care of the full setup, configuration, and ongoing maintenance of your ProSBC environment. This hands-on support ensures your SBC is optimized from day one, reducing the risk of misconfiguration and freeing your internal teams to focus on core business operations.
24/7 alert monitoring
ProSBC Managed Services includes continuous monitoring around the clock. Our SBC experts monitor your network and communications infrastructure closely, addressing potential issues proactively before they impact your service or performance.
Rapid issue resolution
When problems arise, TelcoBridges’ technical experts act immediately to troubleshoot and resolve issues. This proactive, hands-on approach minimizes downtime, maintains service reliability, and ensures your communications remain seamless and secure.
Monthly operational reviews
A dedicated call every month to review performance, address emerging issues, and keep your SBC aligned with how your operations evolve.
Upgrades and new capabilities handled for you
When new versions or features ship, including fraud protection, DNO, and STIR/SHAKEN enhancements, our team installs, configures, and tests them on your system.
COMPARE
Self-Managed vs. Managed Service
A side-by-side look at what changes when you let our team handle the heavy lifting.
| Consideration | Self-Managed | ProSBC Managed Service |
|---|---|---|
| Initial setup | Your team configures, tests, and validates | Expert deployment, configuration hardening, and structured testing before go-live |
| Ongoing monitoring | Set up your own alerting and assign someone to monitor it | 24×7 monitoring with customizable alerts, included |
| Issue resolution | Troubleshoot internally, then open a ticket | Our engineers access your system directly to diagnose and fix, across all time zones |
| Upgrades | Plan, test, and execute yourself | Handled collaboratively with as much or as little involvement as you want |
| New capabilities | Research, install, and configure on your own | Installed, configured, and tested for you: fraud protection, DNO, and more |
| High availability | Additional configuration and cost | 1+1 HA included out of the box |
| Annual cost | License + support + internal engineer ($60K–$100K/yr) | Starting Starting at $600/month, everything included |
Ready to learn more?
Fill out the form below or call us at +1 450 300-1994 to arrange a consultation.
ProSBC Managed Service Materials
FAQ
Frequently Asked Questions
Does this include ProSBC licensing?
Yes. The managed service includes the ProSBC software license as part of the subscription.
Is monitoring really 24×7?
Yes. We have team members located around the world to ensure continuous, around-the-clock monitoring and support across all time zones.
Does ProSBC handle STIR/SHAKEN, DDoS protection, and robocall mitigation?
Yes. These capabilities are part of the ProSBC platform. With the Managed Service, our team ensures your deployment is configured, monitored, and maintained so these functions operate reliably in your environment.
What about continuity if our network engineer moves on?
That is one of the most common reasons providers move to Managed Service. Because our team is already embedded in your configuration, routing, and network, there is no gap in coverage when your internal team changes.
How is Managed Service different from a support contract?
A support contract gives you access to help when you ask for it. Managed Service means we are actively running your SBC operations: deployment, monitoring, upgrades, issue resolution, and monthly reviews. We do not wait for you to call; we are already watching.