Have questions about ProSBC or SBC in general? Join us during our live Office Hours session and get direct answers from our technical team. Whether you’re evaluating ProSBC, troubleshooting a deployment, or exploring SBC best practices, our engineers are here to help.
Questions Answered During the Live Session
Can I send a call to carrier A and if it fails, then send that same call to carrier B?
Can you describe the connection steps to a live deployment in order to use the configuration tool?
Where do you see the overall system status?
How much configuration with the public network devices is needed to be exchanged to config the ProSBC?
Can you tell us a little bit about the CDR?
Is there a way to look for just 911 calls in the call trace area? I want to search it.
Where is it best to enable the CDR? Would it be on the ProSBC or the TMG800 or both?
How do I know which ProSBC is the active one in a one plus one cluster?
How does ProSBC do codec conversion?
For ProSBC in 1+1, do I need one IP per ProSBC for SIP and RTP, or one IP for both ProSBCs?
Could ProSBC play RBT (ringback tone)?
What are ProSBC’s SIP header capabilities? Can it send specific text in the SIP headers — for example, OTG (original trunk group)?
Can I use the same IP to connect to multiple carriers?